Computer and laptop specialist

Quick, high quality computer and laptop repairs in
Gloucestershire. Fast and friendly service with over 25 years in the
industry.

Opening hours

We're open nowOpening Hours today: 10:00 am – 6:30 pm

Welcome To

Laptop And Desktop Repair

After examining your computer, I will carry out a full investigation and diagnostic check and suggest a repair solution, which I can either carry out or return your computer to you unchanged. You will be quoted a fixed price for this service, protecting you from hourly charges.

Why Choose Us?

Services

Desktop & Laptop Repair

£70*

Service & Tuneup

£60*

New PC setup

£50

We're openOpening Hours today: 10:00 am – 6:30 pm

4.9

Ross

19:06 04 Apr 24

Absolutely fantastic service! Cannot over state how great Shaun is getting my PC fixed. Seriously if you have any PC issue sent it here!

Ollie Weeden

21:58 11 Mar 24

Shaun did a fantastic job repairing my laptop quicker and cheaper than many other places who weren’t able to diagnose the issue. Would highly recommend to anyone with computer problems!

Alfie Wildsmith

16:54 14 Feb 24

Quick time to fix. Cheap price.Highly recommend

Emily Pearson

16:41 22 Jan 24

Helen Turner

16:18 22 Jan 24

Exceptional Service from Your Geek Friend Computer Repairs!⭐️⭐️⭐️⭐️⭐️I can’t express enough how impressed I am with the outstanding service provided by Your Geek Friend Computer Repairs! I have been using the service for a number of years now and every time I need help, Shaun comes to the rescue.What sets the service apart is the unwavering commitment to customer satisfaction. Nothing is ever too much trouble, He is not only knowledgeable and efficient but also takes the time to patiently explain the issues and solutions in a way that is easy to understand.The speed at which he addressed my recent computer problems, over a weekend, was fantastic. I always feel like a valued client.Moreover, the pricing is fair and transparent – no hidden fees or surprises and highly competitive and I always feel confident that I am getting excellent value for my money.If you’re in need of reliable and efficient computer repair services, I wholeheartedly recommend Your Geek Friend. Shaun has earned my trust and gratitude for his exceptional work and I wouldn’t go anywhere else for any future tech needs!

Mikey watkins

20:48 31 Dec 23

Amazing service, does not disappoint!

cian wiseman

20:44 31 Dec 23

Great service can’t recommend enough was very accommodating with what I needed and definitely went the extra mile 🙂 will happily use if I ever need building or repair services again.

Little Monsters

20:33 31 Dec 23

Thank you so very much for the speed and care you provided when fixing my son’s PC. I cannot recommend Shaun at Your Geek Friend highly enough. Not only was I kept informed of the work, the standard of service and level of care is impeccable. This wasn’t the first time I had used this company and I will be returning in a couple of weeks for another repair job, this time a laptop….. I trust noone else to look after my technological equipment. Thankyou again, Chris

callum veasey

14:43 31 Dec 23

Incredible service – dropped the PC off for a few hardware upgrades and was kept updated through the process, work completed quicker than originally estimated.

N Gurung

18:07 19 Dec 23

James Henstock

13:02 08 Dec 23

Prompt & effective repairs at a reasonable price – thanks again, Shaun!

Marlow Arbutante

21:56 26 Nov 23

I had an excellent experience with Shaun! He efficiently resolved my PC issue and was incredibly proactive in keeping me updated throughout the process. His communication skills are top-notch, and he’s a genuinely nice person to work with. I highly recommend his services for anyone seeking tech support. Thank you, Your Geek Friend, for your expertise and friendly demeanor!

Doug and Tracy Harding

08:02 24 Nov 23

We contacted YourGeekFriend, to ask him to look at my parents’ PC. When he knew the circumstances he went above and beyond to help us. So grateful for that, Shaun.Review from Mum and Dad… “We missed the PC so much. Shaun has it running like a new one. We’re so pleased!”

Thelma Etuazim

02:13 17 Nov 23

I was introduced to Shaun by someone. He was very polite when I met him. He did not disappoint. He is very reliable. I will recommend him 100% to anyone who needs their laptop done. He is very genuine and committed to his work.

Lloyd Clevely

15:40 14 Nov 23

Top bloke, transparent with pricing, been using Shaun’s services for over ten years now and wouldn’t dream of taking my PC anywhere else. Highly recommended.

Lee Lee

18:25 02 Nov 23

Absolutely amazing service. Very friendly and helpful. Went above and beyond to help me sort my laptop situation. Can not thank Shaun enough. Highly recommended.

Leon Debnath

10:47 01 Nov 23

Shaun provides a really excellent service, clearly communicating costs up front and ensuring that you are kept in the loop as the repair progresses. He sent my laptop off for a component level repair and managed to fix it for a 1/4 of the price of a replacement. I’d highly recommend him to anyone in the area and will come back to him if anything were to happen again. Thanks Shaun!

Tom M19

23:35 29 Sep 23

Kirill Kharchuk

19:33 27 Sep 23

Clare Chaytor

14:28 18 Sep 23

Shaun is a great find.He resolved the issue with my laptop in 24 hours. His prices are really competitive, he’s helpful, friendly and obviously knows exactly what he’s doing. I was all set to buy yet another laptop, but Shaun saved me several hundred pounds.I’d absolutely recommend his services.

Ishaq Patel

12:05 10 Sep 23

Excellent service would highly recommend.

lucy keogh

12:53 06 Sep 23

Shaun helped me get my hacked Facebook account back enabling 2 factor authentication to stop my account being hacked in the future. Highly recommend. So grateful he was able to help me at such short notice & talk me through what was needed to do. Definitely will go back to Shaun with any computer problems x

Lauren BURLEY

17:23 17 Jul 23

After spilling (a lot) of water all over the keyboard of my new laptop, I got in contact with Shaun to see if he could help. He was incredibly quick at getting back to me and managed to fit me in the next day to check over my laptop. He also sent me some instructions to try and help the situation. Shaun was incredibly professional and so kind. By some miracle my laptop was okay and Shaun was able to clean the insides of my devise and check everything was okay. Amazing value for money and I’ll most definitely be recommending Shaun to my friends and family. Thanks again Shaun.

A Google User

17:23 17 Jul 23

Jean Dancy

14:17 22 Jun 23

Shaun did all he could to ensure my computer was working so that I could meet a deadline for which I was very grateful. He is very caring, understanding and obviously very professional in his work. I would highly recommend him. Thank you Shaun.

Martin Coleman

20:03 11 Jun 23

Thank you Shaun, very helpful, excellent service and good advice on what to do next, he has all the kit to do what’s needed. Would definitely recommend him if you have any problems , he will sort it!

Patrick Hagg

12:21 07 Apr 23

Excellent service from Shaun. Would recommend to use. Laptop wouldn’t boot after windows update. Shaun completed a reinstall and kept me updated throughout.

Bern Tudor

15:57 10 Mar 23

My laptop became corrupt after a windows update i heard good things about Shaun and thought i would try him, he sorted it by re-flashing the laptop, backed up my data, drivers then reloaded windows 10 and put data back on. I was so pleased with the work i returned with an older laptop, Shaun updated windows from 7 to 10, changed a faulty DVD drive and fitted a solid state hard drive to speed things up. All of the above for an agreeable price. I purposely left this review for a while to see how things went, yes i am more than satisfied and i would recommend Shaun and will be using him again.

Malcolm white

23:18 03 Dec 22

This man is an absolute genius mending computers – he’s a really nice guy and he tells you honestly what’s wrong after a free appraisal then gives you a price and sticks to it! (Subject to checking nothing untoward found obviously!) get the job done quickly and very efficiently and although his name is “Geek” he does talk computer language or geek!! He talks old fashion “English “ to explain what’s wrong -Brillant 100% go to this company prices are fair and work is good quite simply -Thank you

Tamzin Greenfield

23:50 06 Sep 22

Shaun is a skilled, honest guy, who will go above and beyond for very affordable prices. He explains thoroughly what changes are likely to be made and what work was undertaken on the device, and most importantly will be 100% honest if something cannot be fixed. My device looks and feels new, and the work undertaken not only fixed the problem, but will prevent further damage as well. I couldn’t be more happy with the outcome! 🙂

Andrew Petruszak

17:33 05 Sep 22

I had a problem with my laptop – it wouldn’t boot up no matter what solutions I tried.Having dropped it off at Shaun’s he quickly diagnosed that the BIOS was corrupted. He kept me updated with what the problem was and what needed to be done. 24 hrs later I had the laptop back in perfect working order.A very professional and friendly service. Quick, reliable and excellent value. Thoroughly recommended

John Lavis

15:50 23 Aug 22

After being recommended by many people and a good friend of mine using this company I decided to go with it.All I can say is thankyou for such an amazing service from start to finish. Great communication, very helpful, fast, and professional service plus the best price quoted!Thanks again, will certainly be using you in the future.

Daniel Rider

18:42 10 Aug 22

brought my slow and dusty pc in, picked it up only 5 hours later looking like it was brand new, launch time dropping from 10 minutes to a few seconds. brilliant service

Jack Palmer

10:39 06 Aug 22

Shaun is very helpful and always gets my work pc’s turned around very quickly. He is a really honest guy and nothing is too much trouble for him. His prices are very reasonable for the work carried out. Thanks again buddy.

Astro HeartUK

17:23 23 Jul 22

Shaun is always spot on! Never a bad thing to say

John Brough

07:58 14 Jul 22

Professional friendly service and a man that gives a sense of confidence in his knowledge. Reccomend strongly.

Jordan Cole

09:47 03 Jul 22

Shaun is amazing! he ordered my part needed to fix my laptop it arrived the next day my laptop was dropped off to him and he fixed it very quickly, i would recommend Shaun to anyone. I asked many questions and he always responded quickly and was very polite! the work was also done at a very reasonable price. 🙂

James Tanner

20:30 29 Jun 22

Shaun carried out work on my laptop as the start-up and operating speed was extremely slow. Shaun explained the improvements, completed the work efficiently and has made my laptop run much faster. I would recommend Shaun based on his knowledge, reliability and professionalism.

Sinval Nicolato

16:10 10 Jun 22

Very professional and friendly, I highly recommend.

Riaz Tai

14:08 02 Apr 22

My son accidentally spilled Lucozade over my laptop which meant it wouldn’t even turn on. I contacted a few shops but they all said the damage from the sugar would have ruined the motherboard and it was beyond repair. I wanted to at least salvage the data. After letting it sit for a few months I got in touch with Shaun and within 48 hours he had my laptop working again. Really happy and would recommend to everyone!

Chi Yip

11:38 24 Mar 22

The service Shaun provides is top drawer. Quick, no hassle style approach. No hidden charges and very very reasonably priced.

Luke Anthony

08:26 18 Mar 22

The biggest highlight for me from YOURGEEKFRIEND is the communication, no hassle and quick to respond. Fantastic service and good value. Highly recommended.

Florenta Oprea

13:16 07 Mar 22

I have contacted Shaun recently because my laptop one day decided to split the screen off (literally)! As always he replied very quickly, asked me lots of questions, shown genuine interest in my problem. The reparation took overall a day as he explained to me how meticulous this process is, which I understood perfectly. I am very happy overall, my laptop closes now very smooth, looks like new and also very CLEAN!!! He is very professional and trustworthy. Thank you Shaun x

Dave Rider

11:26 11 Dec 21

Brilliant results. Laptop working again and fast. Used to be able to make a cup of tea before it finally fired up…..now up and running in seconds. Thankyou.

bensblownup

19:34 15 Nov 21

Great service by Shaun. Fast and delivered as promised, even saving me money. Very happy and will use again.

Pete Turier

22:42 28 Oct 21

Shaun is great to deal with, responsive, obviously knows his stuff, rescued our laptop from the interminable blue screen of death, and great value as well. Highly recommended!

Elaine Robbins

12:29 19 Oct 21

Very friendly service, a good price and an excellent and speedy job sorting out my failed laptop – would most definitely recommend Shaun.

Paul Stokes

06:24 27 Aug 21

Fantastic service ,advised by others I would need a new laptop but one day later original laptop with everything restored and upgraded cannot recommend highly enough

Jane Brake

10:48 08 May 21

My son is at college in Gloucester and his laptop died. He took it in to Shaun after 5pm on Friday and he had parts ordered and fixed by the following Monday for a very reasonable price. A super friendly and helpful guy – would thoroughly recommend!

Lucy Ballinger

09:08 03 Apr 21

I highly recommend Shaun. Within 2 days, he had ordered parts and fixed my laptop screen. Will be recommending this friendly, reliable small business to everyone. ⭐️

michael Pedzisai

16:03 19 Mar 21

Very professional and highly skilled in his job, will recommend him to friends and family.

Nick Thomas

17:47 01 Feb 21

I’ve been in Software over 25 yrs so no novice. I set Shaun what I thought was tough challenge sorting out my laptop access. He achieved it with no queries, issues. He also upgraded to Windows 10 & accessories. He was prompt, responsive & is knowledgeable as I’m not shy to challenge or ask questions. I have other laptop issues, contacts in the trade & will use him, recommend him guaranteed. Thanks Shaun..

shell osborne

19:41 30 Jan 21

I would highly recommend Shaun. I have used Your Geek Friend services on a number of occasions. He is always friendly, honest and very competitive on price.

Sammy Dyer

19:01 17 Jan 21

Fantastic service from Shaun. Contacted about my broken laptop and he replied and fixed it within a day!Will definitely use again in future. Thanks again Shaun.

Rob Harding

14:22 08 Jan 21

I had a slow old laptop that I was thinking of throwing away and buying new. Shaun assessed it over the phone and then offered to look at it for free before advising me properly. I dropped it round to him at 5.00 pm and within a few hours he had diagnosed it and provided a couple of options with quotes. Another day and we had picked up our serviced and tuned laptop that now works like it should. A professional service with great prices.

Timothy Sykes

13:32 08 Jan 21

Fantastic Service, nothing is to small for Your Geek Friend computer repairs, every time I have contacted him I get a reply back that day, and when you are ready he is ready to either sort out our problem, with you remotely or you take your computer to him, and you will get a reply back telling you what was wrong with it and when it’s ready to pick up with in 24 hours of him having your computer. Fantastic Service all around A+++++++++

Animal Magic Glos

14:57 24 Dec 20

Wow! The friendliest, most helpful small business I have encountered this year. Shaun was swift to respond and kept me informed of options and processes all the way through. Shaun clearly appreciated that, as a fellow small business owner, I needed my laptop and it’s contents back up and running quickly and literally saved me hours of work and heartache. All for a reasonable price. I am very happy to recommend Your Geek Friend to my friends and customers. Thank you, Shaun.

John Dunn

12:05 04 Dec 20

Excellent service. Rapid fault diagnosis upgrade and repair. Laptop now better than new. Thanks Shaun.

Derek Hanman

13:15 24 Nov 20

Shaun has just carried out a repair on my laptop and once again it was a quick turnaround and value for money. Highly recommend for your laptop/PC repairs.

gareth edwards

19:56 16 Nov 20

Handed my laptop for a service and clean up on a Friday…..got it back Monday sparkling and running super fast. Excellent service qnd great price!!

Gary Vincent

11:04 05 Oct 20

Support your local small business and use Your geek Friend ! Nice guy Shaun and all the previous google reviews sum his service up. Many thanks again. Regards Gary

m nair

09:23 25 Sep 20

I am really glad to have discovered this place out of sheer luck! And the online positive reviews don’t lie either. Shaun is a true professional who works with honesty and integrity. Unlike other computer repair shops in Gloucester, Shaun has a wide range of knowledge and experience in repairing both Apple products and PCs. He gives you a clear picture about the faults and associated costs before you even decide to go ahead with the repair. Diagnostics is free with no obligations! Thanks to Shaun, I got my Macbook repaired for a very nominal cost without having to travel all the way to Cheltenham or Birmingham. You cannae go wrong with this one!

Keith Bromberg

19:15 20 Sep 20

Thy never responded to my query

jacquie grant

16:02 15 Aug 20

Fantastic job Always reliable. Can always be sure on a A* communication highly recommended 🙂

Dan

01:10 31 Jul 20

Extremely professional and nice guy. Doesn’t overcharge and works very fast.

stephen rose

20:00 15 Jul 20

First class service, excellent value for money.Everything is explained. This engineer, does a property job.A big thank you my friend.

toby mackay

16:48 07 Jul 20

Not all heroes wear capes !Have to say all the good reviews are not wrong about Shaun, professional, quick, and very good value for money. Support your local businesses and have a good and cost effective larf at the same time.He works from home, but by god has he got a lovely set up. And most importantly you can see he enjoys what he does. I reckon the bloke has got it made ! And he deserves too as well.Thanks Shaun, be seeing you again the next time anything goes wrong that I can’t fix myself…Toby.

Anthony House

07:39 01 Jul 20

Sean always explains fully any work required and performed so would definitely go back again – if required

Laura Leat

05:25 29 Jun 20

Fantastic service, I called Shaun because I’d managed to spill a drink on my laptop keyboard & it wasn’t turning on, within 24 hours he had repaired it and it was like new. Very reasonable price & very efficient, friendly service. Would highly recommend.

Cheri Scott

16:36 25 Jun 20

Shaun is a genuine and friendly chap. Personable and professional. He has fixed a mobile for me in the past and a laptop for my mum. He’s cheaper to go to than a high street retailer which is incredible for a small personal business. Highly recommended. Thanks Shaun.

rob riley

20:10 16 Jun 20

what a knowledgeable person shaun is and very professional . i particularly like his remote repair service (lol)fixed 2 laptops for me which had multiple faults and updated 1 with a ssd in record time and at a good price. thanks a lot. 😉

safwaan chand

16:16 05 Jun 20

Very helpful, very friendly, absolute class guy and I would highly recommend.

Rob Ellis

22:29 26 Apr 20

Provides a friendly, professional and cost effective service. Highly recommended.

Tom Darch

20:14 20 Apr 20

Amazing service Never lets me down Highly recommend

Yohan dal maso

22:23 11 Apr 20

Perfect service, good price nothing more to say

richard harris

13:34 31 Jan 20

Great service- friendly and very knowledgeable. Fixed a screen on Mac book air- I would highly recommend

Lynda Lewis

12:44 25 Jan 20

I would highly recommend Your Geek Friend computer repairs. Excellent service at a good price, went above and beyond. Thank you so, so much for fixing my PC, will come to you in the future. Thanks again.

valerie valka

23:02 14 Jan 20

This is the best computer repair place that I have ever used and I will recommend it. The job was done professionally. I was able to see my volume side bar again and use my computer with confidence! The price was reasonable.

Patryk Boczkowski

11:11 21 Dec 19

Fast, good and surprisly cheap. 100% recommendation

Oliver Reed

17:09 04 Dec 19

Great customer service, swift and quality repair and a free keyboard clean up with all services

Tracey Inglis

22:27 24 Oct 19

I had my 2 laptops serviced by a computer guy and he had them for 2 days and charged me a ridiculous amount. 2 days later my laptops were in worse condition than begore. I had to source someone decent. Shaun was recommended to me so i trusted him to fix. Shaun sorted in 24 hours, upgraded security, removed pop ups, serviced and cleaned as good as new. Both laptops are still going strong. Highly recommended. You wont get top service like this anywhere else. Previously my 2 laptops were in the hands of another laptop repairer. Do you research first I had to take them to Shaun to undo what the previous guy has messed up. I now refer everyone i know to him. Thankyou Shaun. Really really pleased.

Beth Haile

19:57 23 Sep 19

Would definitely recommend Shaun to anyone! Took my MacBook to him and he’d diagnosed the problem within only a couple of hours of it being with him! He was honest about the issue and explained/let me know all of my options with repairing it. Shaun repaired my MacBook in less than a week and kept me updated along the way. Trustworthy and reliable service! Thankyou 🙂

Sam Yiollaris

15:22 22 Sep 19

Great service. Affordable. Will use again

dawn kelly

16:55 07 Sep 19

Would highly recommend, very friendly and always willing to help even when I call unannounced!! X

Kelsa rowlands-evans

06:08 11 Aug 19

Great service!

Robert Gue

19:57 15 Jun 19

Superb service, resurrecting my son’s laptop which had ‘died’ during his last couple of weeks at uni. Shaun got it working, gave it a thorough spring clean and fixed the chassis. Cannot recommend him highly enough. Thank you!

Christian Tilbury

16:59 08 Jun 19

Excellent experience. Efficient service and very helpful. Fixed a start-up issue on my MacBook Pro and made it look like new for a bargain price. Would recommend all day long.

Sandra Nixon

12:38 28 May 19

Excellent would recommend to people with problems on the internet

Zoltán-Attila Gál

09:16 06 Apr 19

This guy it is a professional.He was wery comunicative,didn’t just fix my laptop,he did explain all what he did and he did show me where it was the problem.The job was done quick.Thank you. Zoltan

Jon Robert

17:37 19 Sep 18

Shaun is Professional, Talented and Honest. I cannot recommend him anough. Give him a buzz! 🙂

kate lankester

09:00 05 Sep 18

Shaun offers a friendly,professional service at a reasonable price- he really knows his stuff and I would highly recommend him

Ella Warsop

14:20 12 Aug 18

Amazingly quick service, and for such a good price compared to all other laptop repair shops around. Would definitely recommend to anyone living around Gloucester area!!

Flo Neave

22:10 07 Mar 18

Shaun gave a great service and has really helped speed up my refurbished MacBook. He looked at it for free before offering advice about an upgrade and even offered me money back if i wasnt happy, but luckily i am! Thanks Shaun for the great service!

The 47th Hippie

19:43 24 Dec 16

Fast & friendly, He is just a perfect choice if you have computer problems. 10/10

Rare Event

17:54 15 Dec 16

Shaun is an absolute superstar! Great skills and got the job done

Ollie Bodders

09:19 15 Oct 16

Great guy explains exactly what is needed and at a great price plus in a fast time.Will be using again

Zakiya Patel

13:29 27 Jul 16

Shaun was fantastic, did everything I needed and more. Would highly recommend him

Olly Smith

15:15 29 Apr 16

Absolute 5 Star service. Couldn’t recommend it enough. Finally somewhere that will repair your laptop quickly and efficiently with out charging the earth. My new best Geek Friend! 🙂

Your Geek Friend: Computer and laptop repair shop in Gloucester